PRIVACY POLICY

Effective Date: December 09, 2025

At **Jarad Mitchell Training** ("we," "us," or "our"), we prioritize your privacy and comply with laws like 10DLC, TCPA, and CTIA guidelines for A2P messaging. This policy covers how we handle personal data in our CRM system, including SMS features. By using our services, you agree to these practices.

1. DATA COLLECTED

  • **Personal Data:** Name, email, phone (including mobile for SMS), address.
  • **Usage/Communication Data:** CRM interactions, SMS records (with opt-in), device details, IP.
  • **Other:** Feedback, auto-collected data via cookies. For A2P SMS: We collect mobile numbers with explicit opt-in consent.

2. COLLECTION METHODS

  • Directly from you (e.g., forms, opt-ins).
  • Automatically (e.g., logs, tracking).
  • From outside sources (with consent).
  • SMS Opt-In Example: "By providing your number, you consent to SMS from us. Rates apply. Reply STOP to opt out."

3. USE OF DATA

  • **Operate CRM:** Manage relationships, send opted-in SMS (notifications, marketing).
  • **Improve services:** Analytics, personalization.
  • **Legal compliance:** Record consents/opt-outs.
  • No incompatible uses without consent.

4. DATA RELEASE

We may disclose data to **external service providers** (confidentiality-bound vendors) for operational support and legal needs. **A2P Key:** Mobile/opt-in data is **not exchanged with outside entities** for marketing purposes. We do not sell or rent data.

5. YOUR RIGHTS & CHOICES

  • **SMS Opt-In/Out:** Voluntary; reply "STOP" to unsubscribe. Contact us to manage.
  • **Rights:** Access, correct, delete data (per relevant laws like CCPA/GDPR).
  • **Frequency/Costs:** Varies; carrier rates apply. Reply "HELP" for info.

6. SECURITY & RETENTION

We use safeguards like Encryption and audits (no absolute guarantee). We retain data as needed or legally required (e.g., opt-in records).

7. CHILDREN'S PRIVACY

Our Service is not intended for children under 13; we do not knowingly collect personal data without verifiable consent.

8. UPDATES

We will notify you of updates via email, SMS, or CRM notification; continued use constitutes acceptance of the changes.

9. CONTACT

Email: **[email protected]**

Phone: 425-842-0803

Address: 1625 Mescelaro Ave.
Reno, NV 89523